SUPPORT

Having trouble? We're here to help! Check our FAQs or submit a ticket below.

QUICK ANSWERS

How do I redeem my prize?

Go to your Collection page, find your won NFT, and click 'Redeem'. Enter your shipping details and we'll send your prize!

How long does shipping take?

Domestic (US) orders typically arrive in 5-7 business days. International shipping can take 2-4 weeks.

Can I trade my prize NFT?

Our marketplace is coming soon! Once launched, you'll be able to trade unredeemed prize NFTs with other players.

Need urgent help? DM us on X (Twitter)